Management-systems

For the implementation of management systems and for the preparation of certifications (e.g. ISO9001, ISO14001, ISO/TS 16949 etc.) we have developed a procedure based on our practical experience of several years, which is especially adapted to small and medium-sized companies.

 

In doing so, we start from the principle that companies that have proven themselves on the market today have basically not done everything wrong and therefore not all processes in the company have to be turned upside down by the certification.

We build on what has made the companies strong so far and let this flow into the preparation of the certification. We orientate ourselves without exception to your needs and thus introduce an individual management system in your company together with you.

We keep the documentation required for certification as simple as possible. This reduces the effort for preparation and especially the effort for future maintenance to a minimum. For mandatory tasks resulting from the certification, we provide examples and do not make any specifications. Thus, you decide what is done in your company and how.

QUALITY MANAGEMENT ISO 9001:2015

ISO 9001:2015 provides a practical, up-to-date framework of requirements relevant to all sizes and types of organizations, taking into account the increasing complexity of the business environment.

We provide you with all organizational activities to improve your process quality. In this way, you also automatically increase the quality of work in your company. Ultimately, the linking of all functions ensures high product and service quality. Together with you, we create standards for your corporate development. Effectiveness and efficiency are the focus here. Internal processes are just as much in focus as supplier management and external processes.

Quality management ensures a continuous and integrative approach, from requirements gathering to requirements fulfillment, keeping an eye on products/services, processes and the organization, and assessing strategic and operational aspects.

A process-oriented approach and risk-based thinking are required. This results in a stronger focus on topics such as risk management, change and knowledge management.

At the same time, the so-called “High Level Structure” provides simplifications with regard to the effectiveness of implementation in the organizations and the conformity assessments. It includes an identical definition and structure for all management systems and helps to facilitate the establishment and certification of integrated management systems (e.g. integration of quality and environment).

ISO 9001:2015 is divided into 10 sections with the following headings:

  1. normative referrals
  2. terms
  3. context of the organization
  4. leadership
  5. planning
  6. support
  7. operation
  8. performance evaluation
  9. improvement
  10. Area of application

Organization and support of the certification audit

Please note that you can be supported by governmental support programs during the migration.

QFU GmbH supports you in establishing an agile quality management in order to position yourself successfully in the digital era.

ENVIRONMENTAL MANAGEMENT ISO 14001:2015

A major benefit of environmental management systems is to clearly communicate environmental standards and environmental interests internally and externally. This usually improves the image of your company among employees, customers and the public.

Thus, environmental awareness is lived in the organization and, moreover, the motivation of your employees is increased. In addition, environmental risks become controllable and the risk of incidents is minimized. This increases legal certainty in your company and minimizes accident and liability risks. Environmental protection requirements can be implemented quickly and efficiently, and sources of error can be identified at an early stage.

ISO 14001:2015 provides a practical, up-to-date framework of requirements that is relevant to all sizes and types of organizations and takes into account the increasing complexity of environmental requirements for companies.

ISO 14001:2015 is intended to help organizations make a stronger contribution to the environmental pillar of sustainability through their environmental management system.

It also aims to improve environmental performance, meet binding commitments and achieve environmental goals.

According to ISO 14001:2015, the environmental aspects and associated impacts that can be caused by activities and products must be considered, provided that they can be monitored and influenced. In the case of a product, consideration of the so-called “life cycle” should also include, for example, raw material extraction, development, production, transport, use and disposal.

However, the planning process should not only identify the significant environmental aspects, environmental impacts and binding obligations, but also assess the risks associated with the environmental aspects (ignorance of hazards and opportunities). This results in a stronger focus on topics such as risk management, change management and knowledge management. In this way, more certainty is gained in order to actually achieve the goals set and, if necessary, to be able to initiate measures to reduce risks.

In addition to determining customer expectations, ISO 14001 also requires an analysis of the expectations of interested parties and the organization’s environment.

At the same time, the so-called “High Level Structure” provides simplifications with regard to the effectiveness of the implementation in the organizations and the conformity assessments. It contains an identical definition and structure for all management systems and helps to facilitate the establishment and certification of integrated management systems (e.g. integration of environment and quality).

ISO 14001:2015 is divided into 10 sections with the following headings:

  1. scope
  2. normative references
  3. terms
  4. context of the organization
  5. leadership
  6. planning
  7. support
  8. operation
  9. performance evaluation
  10. improvement

Our offer for preparation for ISO 14001:2015 certification is:

  1. short check as GAP analysis
  2. revision of the entire environmental management system
  3. organization and support of the certification audit

Trust our expertise and have your company certified, because active environmental protection concerns everyone. An effective environmental management system will put you significantly ahead in the market.

Please note that you can be supported by state subsidy programs during the conversion.

AUTOMOTIVE STANDARD IATF 16949:2016

IATF 16949:2016, together with applicable customer-specific automotive industry requirements and the requirements of ISO 9001:2015 and ISO 9000:2015, specifies the basic requirements for quality management systems for series and spare parts production in the automotive industry.

This QMS standard is more closely related to ISO 9001:2015.

The aim of the IATF 16949 standard is to effectively improve system and process quality in companies in the automotive industry. The continuous improvement process is designed to increase customer satisfaction, identify defects and risks in the production process and supply chain, eliminate their causes, and verify the effectiveness of corrective and preventive actions taken.

OUR SERVICES FOR IATF16949:

Short check as delta analysis

We check your existing QM system with regard to the requirements under the question “What is already in place, what is still missing?”. This gives you a quick and easy overview of the tasks that still need to be completed.

Internal audit as GAP analysis

As part of an internal audit, we identify the relevant measures and activities. We present the results of the GAP analysis to you and show you implementation options for the standard requirements.

You will receive a report that you can use as proof of a required internal audit in your certification process and that shows the required measures for IATF16949 including priorities.

As transitional alternatives, we will show you the possibilities of MAQMSR for migration from ISO 9001 to IATF.

Certification to IATF 16949 helps your company ensure consistent quality of products and services, supply chain transparency, and defect prevention.

In this way, you demonstrate that your company meets the automotive industry’s highest standards for production and services in terms of quality, efficiency, and cost-effectiveness. Certification enables you to continuously improve while gaining a competitive advantage.

Talk to us about funding opportunities.

OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT ISO 45001:2018

On March 12, 2018, the new ISO 45001 standard for the certification of occupational health and safety management systems was published. It replaces BS OHSAS 18001, and companies that were previously certified to BS OHSAS 18001 now had until March 2021 to convert to this new standard.

 

The integration of an occupational health and safety management system in your company should serve to prevent occupational accidents, work-related injuries and illnesses, and generally protect the health of employees in the workplace. These management systems are now among the most important measures in occupational health and safety because they have a lasting effect as an instrument of prevention. The well-being of employees ultimately also leads to the economic success of a company. Positive contributions to a better design of the workplace and the working environment usually increase the motivation of the employees enormously.

We help you to comply with occupational health and safety regulations, to integrate safety and health protection into work processes and thus to continuously improve occupational health and safety performance – for the benefit of your employees and thus for the benefit of your company.

We are happy to support you in finding the ideal time for the changeover and in implementing the new requirements.

BUSINESS PROCESS MANAGEMENT

In every company, regardless of the industry, the quality and capability of the business processes decisively determine the economic success of a company.

 

In addition to the value-adding processes (core, main or performance processes), the so-called management and support processes also play an important role. On this basis, process orientation in the company must be aligned to all business processes.

An analysis based on proven methods identifies the business processes (management, core and support processes) that are relevant for business success.

The information, positions, aids and tools essential for the proper functioning of these processes must be defined and, if possible, made available to the company’s employees at a glance. Complicated and complex forms of presentation must be avoided.

A key factor for successful business process management is process controlling.

Here, it is important to define and establish meaningful key performance indicators in the company that are tailored to the company’s specific needs and requirements. These key performance indicators (process indicators) not only show how efficiently and effectively the company’s processes are functioning, but also how well business units are performing (business unit indicators), where the company currently stands on the road to strategy implementation (strategy indicators), and how the individual risk areas are currently assessed (risk indicators).

SOCIAL/HEALTH CARE

In order to meet the special framework conditions of companies in the social and health care sector, our consulting services are specifically adapted to the needs of companies in this sector.

 

With our services we support hospitals, care facilities, rehabilitation facilities, facilities for the disabled and facilities for child/youth welfare in the following main areas:

  • Establishment, introduction and further development of management systems
  • Preparation of certifications
  • Implementation of audits
  • Status analyses with status report on the management system
  • Training and workshops on the topics of management systems and business process management
  • Training of internal auditors and quality representatives

Such a quality management system cannot be established overnight, especially in outpatient rehabilitation facilities. Furthermore, it should not only comply with the above-mentioned requirements, but also meet the individual circumstances and needs of the respective rehabilitation facility. Only in this way can the QM system provide sustainable added value for the company as an internal control and management system.

We have developed and already successfully applied a procedure to establish a sustainable quality management system in rehab facilities that is individually adapted to the needs and circumstances with little effort.

Our procedure is structured as follows:

  • ACTUAL analysis and inventory
  • Employee information and training
  • Definition of mission statement, corporate policy and goals
  • Preparation of management documentation
  • Implementation of management system
  • Internal audit

Together with you, we define a mission statement that reflects your corporate policy and goals.

ENERGY MANAGEMENT

The importance of energy and especially energy costs has increased dramatically in recent years, not only for private households but also and above all for companies. The share of energy costs in the total costs of any company and especially of an industrial company is usually considerable and will continue to increase. For these reasons, among others, it is all the more important for manufacturing companies to use energy as efficiently as possible.

 
 

This is structured as follows:

  • Analysis of the current situation and inventory
  • Employee information and training
  • Establishment of an energy controlling system
  • Definition of energy policy and energy targets
  • Preparation of energy management documentation
  • Implementation of the energy management system
  • Internal energy audit
  • Certification by approved certification company

Obtaining the peak compensation in order to receive the so-called peak compensation according to §55 of the Energy and Electricity Tax Act as a company in the manufacturing sector, the company has had to provide evidence of an energy management system according to DIN EN ISO 50001 or EMAS since 2013.

Small and medium-sized enterprises (SMEs) must provide evidence of an energy management system according to DIN 16247-1 or an alternative system according to Annex 2 No. 1 and 2 SpaEfV.

For companies that cannot provide this evidence, there are currently other alternatives:

The submission of a written declaration by the management regarding the future implementation of an energy management system according to DIN EN ISO 50001, EMAS or an alternative system.

The nomination of an energy representative according to § 5 para. 1 No. 3a of the SpaEfV

The provision of proof of the start of the establishment of an energy management system and fulfillment of special requirements of DIN EN ISO 50001 or EMAS.

This evidence must be certified by accredited conformity assessment bodies.

A positive energy balance can certainly be communicated to the public and enables your company to act transparently on the market in addition to the cost savings and to be perceived positively.

 

SCC*; SCC** AND SCCP CERTIFICATION

SCC*

SCC* is a certification limited by the scope of questions for companies with up to 35 employees that do not use subcontractors for technical services themselves.

The focus of this form of certification is the evaluation of SHE management activities directly in the workplace. This includes an on-site visit with assessment of the level of occupational health and safety during the performance of your contractor activities at the client’s site.

Prerequisite for SCC* certification

Application of the safety, health and environmental protection management system (SHE) for at least three months.

Positive fulfillment of the 27 mandatory questions of the SCC* checklist.

Determination of the accident frequency according to SCC and compliance with or falling below the limits specified for certification.

Standardized training of your personnel and managers with successfully completed SCC examination.

SCC**

SCC** is the unrestricted certification for companies with more than 35 employees and for companies with fewer than 35 employees that use subcontractors for technical services.

The focus of this form of certification, in addition to assessing SHE management activities directly in the workplace, is the implementation of these activities in your company (headquarters). This includes an on-site visit with assessment of the level of occupational health and safety during the performance of your contractor activities at the client’s site.

Prerequisite for SCC** certification

Application of the safety, health and environmental protection management system (SHE) for at least three months.

The 40 mandatory questions and at least five of the possible nine supplementary questions of the SCC** checklist are positively fulfilled.

Determination of the accident frequency according to SCC and compliance with or falling below the limits specified for certification.

Standardized training of your personnel and managers with successfully completed SCC examination.

SCCP

SCCP is the unrestricted certification for companies with more than 35 employees and for companies with less than 35 employees that use subcontractors for technical services and also have to meet special requirements from the petrochemical industry or refineries.

The focus of this form of certification is, in addition to the assessment of SHE management activities directly at the workplace, the implementation of these activities in your company (headquarters). This includes an on-site visit with assessment of the level of occupational health and safety during the performance of your contractor activities at the client’s site.